Helpdesk & ticketing
Fixora
Every IT, facility and admin request gets an owner, a deadline and a record of how it was resolved.
Ticket management & routing · SLA & escalation · Analytics & knowledge base
Explore FixoraReady products for helpdesks, timetables and events, and custom software when nothing off the shelf fits. Everything is designed around how your office really works and connects to the systems you already have.
If two or more of these sound familiar, your office is working harder than it needs to.
For the jobs that still run on registers, spreadsheets and WhatsApp groups. Each one is set up around your departments, rooms and people.
Helpdesk & ticketing
Every IT, facility and admin request gets an owner, a deadline and a record of how it was resolved.
Ticket management & routing · SLA & escalation · Analytics & knowledge base
Explore FixoraAcademic scheduling
Builds the timetable around teachers, rooms and workload, then handles substitutions when someone is absent.
Conflict detection · Substitution management · Teacher workload balancing
Explore schedulingEvent management
Runs a competition or tech fest from registration and payments to hall tickets, judging and certificates.
Registration & payments · Hall tickets & ID cards · Judging, results & certificates
Explore EventOpsApplied intelligence
Admission, HR, IT and policy assistants that answer from your own documents and cite them.
Admission assistant · IT & HR support assistants · Policy & knowledge assistant
Explore AI assistantsCustom software for the workflows that make your institution different.
Leave, purchase and admission approvals moved off paper, with a clear owner and deadline at each step.
The forms and registers your office fills in every day, online and searchable.
One place to raise requests, read notices and follow up, instead of chasing the office.
Lab equipment, devices and furniture tracked, so you know what you own and where it is.
The numbers your management asks for, pulled together automatically instead of compiled by hand.
Your ERP, LMS, website, WhatsApp and payment gateway connected, so information is entered once.
For businesses and startups building their own software product, from the first version to launch.
Fixes, security updates and new features after launch, so the software keeps up with your institution.
Five stages. Your staff test the software before anyone depends on it.
We sit with the staff who will use it and map how the work happens today.
You receiveA map of the workflow and its requirements
We design the screens and test them with your staff before any code is written.
You receiveScreen designs you have approved
We build in short stages and show you working software along the way.
You receiveWorking software at every stage
We move your data across, train your staff and go live at a quiet point in the term.
You receiveA live system and trained staff
We fix issues, keep the software secure and add features as your needs change.
You receiveOngoing support and updates
If one of our products covers most of what you need, start there: it is quicker and costs less. We recommend a custom build only when your process is specific enough that adapting a product would cost more. You will know which applies before you commit.
In most cases, yes. Our products and custom software connect to the ERP, LMS, website, WhatsApp and payment systems you already use. If a system cannot be connected, we tell you at the start.
Your institution’s data always remains yours. Ownership of any custom code, and how your data is stored and exported, are agreed in writing before work starts.
Yes. We design for phones first, because that is where most staff and parents will use it.
Yes. We can walk you through Fixora, Timetable Management, EventOps or an AI assistant, using examples from an institution like yours.